For many businesses, online reviews can make or break your day. While it’s easy to become heated and passionate, it’s important to step back and have a process to follow when responding to these reviews. In episode 35 of CAR WASH Magazine Live, Matt DeWolf is joined by Beth Martin from Moo Moo Express Car Wash,…
Read MoreAs the calendar transitions into the final quarter of the year, we can feel the Fall air around us and know that Old Man Winter is right around the corner. Fall is a season of preparation; trees lose their leaves in preparation for the upcoming snow, and some animals prepare for hibernation. For the car…
Read MoreLike you, I am not 100% sure when the emergency nature of the COVID-19 pandemic will be “over,” but I am certain it will end! Whether that is in 15 days, 30 days, or longer, we’ll have to wait and see. Regardless of when this happens, we can and, should be, preparing ourselves and our…
Read MoreMarch 27, 2020; written by Aaron Layton In today’s ever-changing world, it seems a new reality is forcing us to adapt now, more than ever. New words like pandemic, self-isolation, social distancing and COVID-19 are now ingrained into our daily lives. As city and state governments roll out stay-at-home orders, car wash owners and operators…
Read MoreWritten by guest blogger Justin Salisbury, Breeze Thru Car Wash- COO, Leadership Worth Following- Founder All businesspeople embark on a journey to succeed. They chase the dreams of bringing their vision to life and making a living doing it. Yet, 1 in 5 businesses fail in the first year and 1 in 2 fail by…
Read MoreThe ever-evolving world of unlimited clubs has changed dramatically over the last several years. It wasn’t long ago that unlimited clubs were looked down upon, and now, if you don’t have one you are losing business! New technology is changing the way we administer these clubs, and with that, we have seen a rise in…
Read MoreIf you have ever been to Disney, you would probably agree it is easy to like the place. I just spent a week at Disney World in Florida with my family and, while I have several things I took away from the experience, here is the big one: THEY MADE IT EASY! From the moment…
Read MoreIn the book Rework by by Jason Fried & David Heinemeier Hansson, they talk about planning. “Unless you are a fortune teller, long-term business planning is a fantasy. There are just too many factors that are out of your hands: market conditions, competitors, customers, the economy, etc.” What are all of these factors? They are…
Read MoreWith the holidays right around the corner, many car washes are jumping on the gift card bandwagon. And rightfully so; gift cards translate into upfront cash and profits realized with each sale. However, why not take it one step further and implement a well thought out Unlimited Program? When properly done, an unlimited club is…
Read MoreIn recent conversations with both future and current operators, familiar topics always come up: Free vacs or not $3 car wash or not Prepping or not Auto cashiers or attendant You get the idea; there are more but this gets you thinking in the right direction. While I certainly have an opinion on most of…
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