Processing. Consistency. Value.

In the book ‘E Myth Revisted’ by Michael E Gerber, the concept of working on your business, not in it is presented.  When you start a new business, it’s easy to get caught up in the operations.  Greeting customers, chemical inventory, equipment repairs, cleaning the property. In the beginning, it feels like no one can do these things as well as you; if you want a job done right, you do it yourself.  This is how you end up working in your business and not on it.  Do the best thing for your business and set up a system to handle all of the day to day so you can work on what makes your business better.  Processing. Consistency. Value.


Customers want time back and you can give it to them. Processing might be the most important factor in the success of your site.  You have a limited amount of time to fill the capacity of your wash.  If you can not move the cars through, you are wasting your customers’ time and hurting your business.  Click here to learn how simple equipment with less down time, and the belt conveyor can improve your business.


Consistency is the best way to impress your customer. Be consistent in your wash quality, and also in your ability to wash cars. Be open the hours you say you are going to be, and be operational when you are open. Click here to learn why AVW and Tommy provide the best up-time for operations in the industry.


At Focused, we don’t believe customers create their own value, we believe they purchase where they find value. When you tie processing and consistency with value you create a circle that keeps your operation valuable to your customers and keeps them coming back!