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Car Wash Operations

Posted on: June 6th, 2018

A Week at Disney – Make It Easy! (Part 1)

If you have ever been to Disney, you would probably agree it is easy to like the place. I just spent a week at Disney World in Florida with my family and, while I have several things I took away from the experience, here is the big one: THEY MADE IT EASY! From the moment…

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Posted on: October 3rd, 2017

Limit the Variables for success

In the book Rework by by Jason Fried & David Heinemeier Hansson, they talk about planning.  “Unless you are a fortune teller, long-term business planning is a fantasy.  There are just too many factors that are out of your hands:  market conditions, competitors, customers, the economy, etc.”  What are all of these factors?  They are…

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Posted on: December 4th, 2014

Unlimited Clubs: The Gift That Keeps on Giving …All Year Long!

With the holidays right around the corner, many car washes are jumping on the gift card bandwagon. And rightfully so; gift cards translate into upfront cash and profits realized with each sale. However, why not take it one step further and implement a well thought out Unlimited Program? When properly done, an unlimited club is…

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Posted on: June 18th, 2014

Why do you do what you do?

In recent conversations with both future and current operators, familiar topics always come up: Free vacs or not $3 car wash or not Prepping or not Auto cashiers or attendant You get the idea; there are more but this gets you thinking in the right direction. While I certainly have an opinion on most of…

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Posted on: May 16th, 2014

Do you really care and, if so, what do you care about?

I’ve seen operators fixated on cost per car for chemical and it makes me wonder, should we care? The answer is, yes, you have to care, but let’s focus on what’s important. Consistency Be consistent! Make it the same application every time, the same chemical usage every time, and clean the same spots every time.…

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Posted on: February 4th, 2014


A wave has been crossing the country for the last couple of years; maybe you have caught this wave and taken the ride, or maybe you are still trying to understand how it actually works. What is this wave you ask?  Unlimited Wash Clubs! DRB Systems recently held a seminar in Scottsdale, AZ entitled ‘Simplicity…

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Posted on: January 16th, 2014

2014 Resolutions!

A new year is upon us, which means it’s time for the long-standing tradition of setting goals and resolving to better, both personally and professionally, in 2014. For those of us with businesses, it is a time to reflect on the previous year and set new goals for the upcoming year. As we look into…

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Posted on: October 24th, 2013

Focus on the 100%

Far too many times I hear operators talk about adding something to the higher package to try and move customers up; or, when a new store is about to open, they start at the top package (which obviously includes everything they just purchased as wash components) and then start taking away equipment until they get…

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Posted on: July 18th, 2013


In the book The Simple Life by Thom S & Art Rainer, the authors talk about removing congestion from your life. Some synonyms of ‘congestion’ are to block, choke, clog, jam or obstruct; pretty heavy stuff, not only for your life but also for your business. In Jason Fried and David Hannson’s book Rework, they…

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Posted on: April 12th, 2013

We Are All Getting Older and Damage Comes Easier!

Time marches on…nothing could be truer.  Despite all the breakthroughs in medical technology and age defying creams, we all get older.  That goes for the cars we drive also.  Cars today look better, have more features, get better gas mileage and, overall, are built better. That means they are on the road longer and are…

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