Car Wash Marketing
Posted on: April 8th, 2022
Every year the International Carwash Association (ICA) releases a Consumer Study Report, providing valuable industry benchmark data. With operators facing many challenges in today’s economic state, utilizing this data can be a powerful tool for growth and improvement. Since the start of the COVID-19 Pandemic, many businesses have been forced to pivot and adjust their…
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Posted on: June 3rd, 2021
Today’s service world is all about creating a unique and powerful customer experience. We have only seconds to capture a consumer’s attention, convey our services, guide them through the property safely and efficiently, and entice them to come back. If done right, we may even have the opportunity to seek their positive feedback and referrals.…
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Posted on: December 2nd, 2020
For many businesses, online reviews can make or break your day. While it’s easy to become heated and passionate, it’s important to step back and have a process to follow when responding to these reviews. In episode 35 of CAR WASH Magazine Live, Matt DeWolf is joined by Beth Martin from Moo Moo Express Car Wash,…
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Posted on: April 7th, 2020
Like you, I am not 100% sure when the emergency nature of the COVID-19 pandemic will be “over,” but I am certain it will end! Whether that is in 15 days, 30 days, or longer, we’ll have to wait and see. Regardless of when this happens, we can and, should be, preparing ourselves and our…
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Posted on: March 5th, 2020
In a day and age where consumers flock to the internet to find goods and services, it is more important than ever to make sure your online presence and reputation is complete and credible. In fact, 90% of consumers read online reviews before visiting a business, and 88% of consumers trust online reviews as much…
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Posted on: June 7th, 2019
I read the other day that the Amazon logo (seen here) with the arrow from a to z represents that the company carries everything from A to Z. I stopped for a minute and thought “how amazing to start a company and think all the way through and come up with it as a start…
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Posted on: June 6th, 2018
If you have ever been to Disney, you would probably agree it is easy to like the place. I just spent a week at Disney World in Florida with my family and, while I have several things I took away from the experience, here is the big one: THEY MADE IT EASY! From the moment…
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Posted on: October 3rd, 2017
In a day and age when consumers are inundated with different advertising and marketing messages, successful businesses are forced to work harder and smarter to gain their customers’ attention and remain top of mind. McDonald’s and Southwest Airlines are great examples of corporations who are nailing branding, earning themselves a loyal consumer following and setting…
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Posted on: December 4th, 2014
With the holidays right around the corner, many car washes are jumping on the gift card bandwagon. And rightfully so; gift cards translate into upfront cash and profits realized with each sale. However, why not take it one step further and implement a well thought out Unlimited Program? When properly done, an unlimited club is…
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Posted on: January 16th, 2014
As humans, we are naturally drawn to things we can measure and quantify. It is because of this human instinct that the Marketing world has been moving towards more measurable efforts. We need to know what worked and what did not so our marketing dollars are not wasted. While this makes sense, there are some…
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