The ever-evolving world of unlimited clubs has changed dramatically over the last several years. It wasn’t long ago that unlimited clubs were looked down upon, and now, if you don’t have one you are losing business! New technology is changing the way we administer these clubs, and with that, we have seen a rise in…
Read MoreIf you have ever been to Disney, you would probably agree it is easy to like the place. I just spent a week at Disney World in Florida with my family and, while I have several things I took away from the experience, here is the big one: THEY MADE IT EASY! From the moment…
Read MoreIn the book Rework by by Jason Fried & David Heinemeier Hansson, they talk about planning. “Unless you are a fortune teller, long-term business planning is a fantasy. There are just too many factors that are out of your hands: market conditions, competitors, customers, the economy, etc.” What are all of these factors? They are…
Read MoreIn a day and age when consumers are inundated with different advertising and marketing messages, successful businesses are forced to work harder and smarter to gain their customers’ attention and remain top of mind. McDonald’s and Southwest Airlines are great examples of corporations who are nailing branding, earning themselves a loyal consumer following and setting…
Read MoreIf you’ve been in the business for five years or longer, you’ve seen the future! And with the future came some unintended consequences for our industry. Automotive innovations like automatic wipers and electronic transmissions have affected our ability to produce. A simple thing like automatic wipers when the sensor on the windshield gets wet has…
Read MoreWith the holidays right around the corner, many car washes are jumping on the gift card bandwagon. And rightfully so; gift cards translate into upfront cash and profits realized with each sale. However, why not take it one step further and implement a well thought out Unlimited Program? When properly done, an unlimited club is…
Read MoreIn recent conversations with both future and current operators, familiar topics always come up: Free vacs or not $3 car wash or not Prepping or not Auto cashiers or attendant You get the idea; there are more but this gets you thinking in the right direction. While I certainly have an opinion on most of…
Read MoreI’ve seen operators fixated on cost per car for chemical and it makes me wonder, should we care? The answer is, yes, you have to care, but let’s focus on what’s important. Consistency Be consistent! Make it the same application every time, the same chemical usage every time, and clean the same spots every time.…
Read MoreA wave has been crossing the country for the last couple of years; maybe you have caught this wave and taken the ride, or maybe you are still trying to understand how it actually works. What is this wave you ask? Unlimited Wash Clubs! DRB Systems recently held a seminar in Scottsdale, AZ entitled ‘Simplicity…
Read MoreA new year is upon us, which means it’s time for the long-standing tradition of setting goals and resolving to better, both personally and professionally, in 2014. For those of us with businesses, it is a time to reflect on the previous year and set new goals for the upcoming year. As we look into…
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