Is running a car wash different than operations? We say yes, it is. While operations covers everything to do with your business, including HR, Marketing and Public Relations, RUNNING a car wash on a daily basis can be much more specific. How will you control chemical costs? What should your labor percentage be? How do you set track speed? You will have damage claims; are they legitimate and how can you tell? Do you have a parts inventory? It would be a terrible thing to be shut down on an 800 car day because you do not have a $400 part on hand.